At Browns Construction, our client portal keeps you informed and in control. Access project updates, schedules, budgets, and key documents all in one place. Our secure platform ensures smooth communication and transparency, so you're always connected and confident throughout every stage of our project.
Safely access and store important project documents and plans.
Track real-time updates on project progress and milestones.
View invoices, payment schedules, and contract details securely.
Review, request and approve project adjustments and modifications instantly.
The team did an amazing job, from design to completion, including all construction work. Browns project managed the refurbishment of my victorian House.
Couldn't have asked for better service or attention to detail. Browns has managed this project for many months overcoming frequent obstacles.
I cannot recommend Browns Construction enough. Talented and committed I found them to be very easy to work with. They were able to quickly see what I was hoping to achieve and work with me to create a home I am extremely happy with.
Browns Construction specialises in residential construction, including new builds, extensions, renovations, conversions, and pool installations. We also offer a wide range of smaller services, such as repairs, maintenance, and emergency support for residential and commercial properties, ensuring quality solutions for projects of all sizes.
Our expertise lies in mid-market residential construction, including family homes, extensions, and conversions. We also work on high-quality small-scale projects for luxury properties.
Scheduling a service with Browns is simple and convenient. Just reach out through our website or give us a call, and our team will help arrange an appointment that fits your schedule. We’ll gather any initial details about your project to ensure a smooth and efficient booking process.
Yes, Browns Construction provides emergency services for urgent repair needs. Simply contact us right away, and our team will prioritise your request to resolve the issue promptly and efficiently. We’re committed to being there when you need us most, ensuring fast and reliable support in any emergency.
We work with many excellent architects and structural engineers who we can recommend to bring your vision to life. If you already have an architect or designer, we’re happy to collaborate with them to ensure a seamless project experience.
Yes, we are fully insured, including public liability and employer’s liability insurance, ensuring you have peace of mind throughout the project.
Browns Construction proudly serves a wide range of locations across Surrey and South West London. Our service areas include (but are not limited to):
Surrey: Ascot, Ashtead, Camberley, Chessington, Chipstead, Claygate, Cobham, East Horsley, Epsom, Esher, Ewell, Fetcham, Frimley, Guildford, Horsted Keynes, Kingston upon Thames, Kingswood, Molesey, Oxshott, Reigate, Rusper, South Cheam, South Nutfield, Surbiton, Tadworth, Walton.
South West London: Chelsea, East Sheen, Fulham, Kensington, Knightsbridge, Richmond, Sanderstead, Teddington, Twickenham.
If your area isn’t listed here, feel free to contact us – we may still be able to accommodate your project needs.
Yes, Browns Construction provides free, detailed estimates for all projects. Just share the specifics of your project with us, and we’ll deliver a clear, no-obligation estimate to help you get started.
We understand that changes may arise. Our project manager will guide you through the process for any adjustments and communicate any impact on cost or timelines. Through our client portal, you can easily submit, review, and approve change orders. This streamlined process keeps you in control, with all changes tracked and documented for transparency and easy reference.
The timeline varies depending on the scope and complexity of the project. After our initial consultation and assessment, we’ll provide you with a detailed project timeline. You’ll also have access to our client portal, where you can view real-time updates, track progress, and stay informed of any changes along the way.
Our Neighbourhood Relationship Management service involves liaising with neighbours before, during, and after construction to address any concerns, timelines, noise, or access issues. This helps to ensure smooth communication and maintain positive community relations for both us and clients. For more on this please visit our Neighbourhood Relationship Management section.
Costs are based on project size, materials, labor, and any specialised services required. We provide a detailed quote following an initial consultation and assessment.
No, we are committed to transparency in our pricing. Any additional costs resulting from changes or unforeseen issues will be communicated and approved by you before moving forward.
Our payment terms are outlined in our contract, and we require a deposit before starting work. Payments are typically spread across project milestones to ensure transparency and trust.
For your convenience, Browns Construction primarily accepts payments via bank transfer. If you require an alternative payment method, please contact our team, and we’ll do our best to accommodate your needs.
You’ll receive regular updates from your project manager, including progress photos, timelines, and any key decisions that need your input. Additionally, our Client Portal provides 24/7 access to real-time project updates, documents, and milestones, allowing you to monitor progress at your convenience. Through the portal, you can also communicate directly with our team, ensuring your questions are addressed promptly. For more on this please visit our Client Portal section.
After completing your project, we conduct a final inspection and walkthrough with you to ensure satisfaction. Additionally, our team is available for any post-completion support you may need.
Simply reach out through our contact form or give us a call. We’ll arrange an initial consultation to discuss your vision, timeline, and budget and provide a detailed proposal.
We adhere to strict health and safety regulations and conduct regular inspections to ensure high standards of quality. Our team follows detailed project management protocols to keep everything on track and maintain site safety.
Yes, we provide warranties on workmanship and materials for a period specified in your contract. We also offer support for any issues that may arise post-completion.
The Browns Construction Client Portal is a secure, user-friendly platform designed to keep you fully informed and engaged throughout your project. From real-time progress updates to easy access to important documents, the portal is your one-stop resource for managing your project with ease.
The client portal includes real-time project updates, timeline milestones, daily logs, budget tracking, and important documents like contracts, invoices, and change orders. You’ll also find photos, progress reports, and any notes from your project manager.
Absolutely. You can enable notifications to receive alerts for key updates, milestone completions, or new messages, ensuring you never miss an important detail as your project progresses.
Yes, you can easily download or print contracts, invoices, progress reports, and other important documents directly from the portal whenever needed.
Once your project begins, you’ll receive a secure login to access the client portal. You can access it on any device, allowing you to check in on your project from anywhere, at any time.
Yes, the client portal includes a messaging feature, allowing you to communicate directly with your project manager, ask questions, or address concerns. This helps us stay connected and respond promptly to your needs.
Yes, we take data security seriously. Our client portal is encrypted and password-protected to keep all your project information private and secure.
Our Neighbourhood Relationship Management service is designed to foster positive relations with neighbours during your project. We proactively communicate with nearby residents about the project timeline, expected disruptions, and provide a direct contact for any concerns or emergencies, aiming to minimise inconvenience and create a positive community impact.
We inform neighbours about key details such as the project timeline, expected noise or disruptions, access or parking considerations, emergency contacts, and milestones. This transparency helps manage expectations and keeps everyone informed throughout each phase.
Yes, we provide neighbours with a dedicated contact number for our project team. This direct line allows them to reach us with any questions or concerns, ensuring quick responses and fostering open communication.
We recommend this service to help maintain good relations and reduce potential issues, but if you prefer to manage neighbourhood communications yourself, let us know, and we can tailor our approach to fit your preferences.
By building good rapport with neighbours, we reduce potential complaints and project interruptions, ensuring smoother progress and a supportive environment. This approach helps your project proceed with minimal disruptions and demonstrates a respectful, community-conscious approach.
Updates are given at key stages: before construction begins, midway through the project, and at project completion. Additionally, we’re available for ongoing communication as needed to address any emerging concerns or questions from neighbours.
This service is included in our project management offering at no additional cost. It’s part of our commitment to delivering a high-quality, considerate project experience for both our clients and their communities.